76, Report:
#231715
Posted Date:
Jan 21 2007
HughesNet, Hughes Network Systems rip-off with much lower data rates than specified at the time of sale Germantown, Maryland
Hughesnet uses other companies to sell their product. These other companies promise internet access with clearly defined data rates. So a person purchasing this service pays more or less depending on the data rate one wants. After the service is purchased, the installer gives you...
Entity
Categories: Internet Service Providers
77, Report:
#221113
Posted Date:
Nov 17 2006
Hughes Network Systems,Direcway Trying to charge me early termination fee of $300.00 after 12 months. Payed $600.00 for equiptment & installation. No paperwork of a 15 month contract. Germantown Maryland
After moving to a rural area outside of Phoenix, the only way to get an internet connection was dial up or Satellite. Since Direcway, now Hughes.net claimed to be 10 times faster then dial up FOR ONLY $600.00 equiptment & installation and $60.00 per month I could get on line.
Af...
Entity
Categories: Internet Service Providers
78, Report:
#216437
Posted Date:
Oct 18 2006
Hughes Network Systems Formerly Known As Direcway RIPOFF!!! KNEW OF PROBLEM TRANSMITTERS FOR 2 YEARS AND STILL CHARGED PEOPLE!!! Germantown Maryland
we were very happy directv customers never a problem with service. we only lost transmission in the most severe weather. when we saw the advertisment for direcway sattelite internet we thought it would be a viable solution to slow dialups and tieing up the phone line. boy were we ...
Entity
Categories: Satellite Dish Companies
79, Report:
#213660
Posted Date:
Oct 02 2006
Hughes Network Systems Formerly Know As Directway Deceptive sales pitches, I have a # Number to call for complaints, want to help Ripoff Germantown Maryland
I have a Directway system that was discontinued a few months ago. It was given to me. I wanted to upgrade the modem as the dish is still good. They do not upgrade used modems or sell modems separatly. If you buy a used one they will not service it even if you have proof it is pai...
Entity
Categories: Corrupt Companies
80, Report:
#205559
Posted Date:
Sep 08 2006
HughesNet Satelite Internet Hughes Network Systems - Direcway ripoff salesperson lie to get you to purchase the system Germantown Maryland
Sales person for HughesNet formerly known as DirecWay lied to me to make a sell. I am in the U.S. Military serving my country. I was transferred to an area of the United States that did not have DSL. I was supposed to be assigned to the duty station for two years. Before I agree...
Entity
Categories: Internet Service Providers
81, Report:
#205362
Posted Date:
Aug 10 2006
Direcway - Hughes ripoff Germantown Maryland
Where I live there is no cable internet or DSL. You get an exceptionally slow dial-up connection or you go with a satellite dish. I tried the dial-up and it was connecting at 4800kbps. Took forever to connect so I bought Direcway.
The system cost me $600.00 initally and then $60....
Entity
Categories: Internet Services
82, Report:
#23594
Posted Date:
Apr 07 2006
Direcway, DirecPC, Hughes Network Systems, BAD BAD BAD customer service Lies insults steals Germantown Maryland *UPDATE ..nightmare lives on!
April 11 - We had called Direcway.com prior to this date to order a Direcway satellite system to connect our computer to the internet via satellite.
On April 11 Tim Wolf from Wolf's Custom Instal's (no longer in business) came to install the system we had agreed on. Our unders...
Entity
Categories: Satellite Companies
83, Report:
#185482
Posted Date:
Apr 07 2006
Hughes Network Systems - Direcway ripoff Chicago Illinois
This company is supposed to be providing me with a reliable internet connection, but they keep having equipment problems. I cannot use dial-up and there is no other service available in this area.
Since March 6, 2006, my service is interrupted at least 6 or more times every day ...
Entity
Categories: Internet
84, Report:
#184714
Posted Date:
Apr 03 2006
HUGHES NETWORK SYSTEMS - DiRECWAY ripoff $756 disconnection fee I never agreed to sent to collections stringing me along disconnected service then wanted me to pay riddiculous fee Chicago Illinois
biggest ripoff! we lived in the country in oregon and had used dial-up for a year. We had DiRECWAY satellite tv for 6 months and it worked quite well even through some thick heavy clouds and seemingly nonstop oregon winter rain. we had great reception and only lost reception when th...
Entity
Categories: Satellite Companies
85, Report:
#178070
Posted Date:
Feb 25 2006
Direcway, Hughes Network Systems fraudulent billing Ripoff Germantown Maryland
I had DirecPC one way satellite internet service for five years. On October 6, 2005, I called to cancel my account. After over 2 hours on the phone and being hung up on once, the rep told me she finally found my account and cancelled it. Feeling uneasy about the experience, I als...
Entity
Categories: Internet Service Providers
86, Report:
#169879
Posted Date:
Jan 26 2006
DirecWay - Hughes Network Systems False Advertising Bait and Switch RIPOFF Germantown Maryland
As of 30 December 2005, DirecWay advertises to its users that they can upgrade from Home (to Professional for $69.99/mo.
When you call DirecWay, they tell you that the upgrade is only for users of DirecWay 7000. Other users must pay $89.99/mo.
Nowhere in any of their advertis...
Entity
Categories: Internet Services
87, Report:
#132603
Posted Date:
Feb 24 2005
Directway broadband internet salellite-hughes network systems will not refund the 125.79 paid for the extended warranty and sales tax nationwide extended warranty on the equipment & the sales tax of $25.79 Germantown internet
I purchased the Direcway Broadband Internet Satellite system from an TV commercial. It was installed November 18, 2003.
We could either pay for the system in one payment or we could pay it in payments of $99.99 a month for 15 months; $59.99 of it was for the internet service, th...
Entity
Categories: Satellite Dish Companies
88, Report:
#126725
Posted Date:
Jan 10 2005
DirecWay Hughes Network Systems Fraudulent representation of internet speeds, refusal to refund $560 installation costs Germantown Maryland
This is the worst internet service money can buy. They totally misrepresent the connection speeds users will experience - and then disclaim any responsibility in their service agreements. They sell higher end packages that provide higher speeds despite the fact that all users expe...
Entity
Categories: Internet Services
89, Report:
#119124
Posted Date:
Nov 21 2004
Direcway AKA: Hughes Network Systems ripoff No Customer Service Germantown, Maryland
Actual DirecWay Subscriber Comments:
--------------------------------------------------------------------------------
Customer service you can call me Charlie
I am one of the lucky few, for almost a year my system worked at times very slow but it did work.
Then a storm brewed...
Entity
Categories: Internet Service Providers
90, Report:
#110363
Posted Date:
Sep 29 2004
DirecWay Internet lousy connections, no repair service, foreign speakers as helpers, no way to contact company to get help Germantown Maryland
I had no repair man call after my original complaint for 2 months. I called and told them I was cancelling. They called back and gave me 2 options: pay up or have collection action taken against me. My solution was to involve my state's attorney general, and then I got action. I...
Entity
Categories: Internet Services
91, Report:
#84970
Posted Date:
Aug 04 2004
Hughes Network Systems, D.B.A. Direcway Direcway Lies, Lies, Lies Germantown Maryland
Direcway mounted our satellite over our living room while we were sleeping and the kids were in the house. We later learned that it is not normal to have a huge satellite mounted over a living area.
We had continued service issues with their network being down and no signal. Th...
Entity
Categories: Internet Services
92, Report:
#59363
Posted Date:
Jun 03 2003
Hughes Network Systems the ripoff business that doesnt give a dam Germantown Maryland
I purchased Hughes DircWay service a few years ago. After the installation of this service, I noticed numerous quality of service problems.
Technically this included interrupted file downloads and slow HTML page loads.
I checked the latency of their system and found that the...
Entity
Categories: Internet Services
93, Report:
#59357
Posted Date:
Jun 03 2003
NCO Financial Systems ripoff fraud business Baltimore Maryland
NCO Financial claims that I owe Hughes Network Systems money for a service that was legally discontinued years ago.
NCO claims that I do not pay my bills in spite of the fact that I have sent documentation to both Hughes & NCO showing a legal cancellation of a broadband service m...
Entity
Categories: Corrupt Companies
94, Report:
#58297
Posted Date:
May 25 2003
DirecWay, DirecPC, Hughes Network Systems the business that doesnt give a dam, insulting, BAD customer service, Lies, Terrible Billing Department, slow prossessing Germantown Maryland
Please if you are reading this spend a few extra minutes and file your own complaint. Maybe we can force Direcway into the same situation as MCI Worldcom, for the exact same service and support that they provide!!
On 4/23/02 I Called Direcway, and asked services to be set up. A...
Entity
Categories: Internet Services